OUR CUSTOMER SERVICE, NOW FASTER THAN EVER
When contacting us from the email registered to your Loyalty Program account, you will enjoy priority access to our team of specialists. Your queries will be solved in the blink of an eye!
GET KLIM COINS > SAVE MONEY
Every purchase you make (on our store or elsewhere) grants you KLIM Coins, which you can then redeem for discounts and other advantages. You can even get products for free if you’ve hoarded enough coins!
To enroll in the program, you need to have purchased a KLIM product. You will then be able to enroll following the instructions below:
If you received a Loyalty Card number with your product, simply enter it in the field at the start of this page. Then, login to your KLIM Technologies account, or create it if you don’t have one already.
After logging in, verify your card details and claim your KLIM Coins. You are all set now!
If your product did not have a Loyalty Card number, please write to [email protected] and add your order number or proof of purchase to receive your number.
The Loyalty Program is our way of rewarding our most loyal customers by offering exclusive perks such as exclusive discounts, extended warranty, redeemable points and more!
Once signed up you will immediately gain the following benefits:
- Global 10 % off on the KLIM Store
- Get points with future purchases & exchange them for discounts or even free products.
- Extended Warranty on select items: you will enjoy 1 additional year of warranty on top of the standard one.
- Premium Customer Service: get priority access to our support team with even faster answers!
After purchasing a KLIM Product, you just have to find the Loyalty Card inside and enter the digits on our Loyalty Program page. Log-in to your KLIM account and the KLIM Coins will automatically be added to your balance.
You can spend your KLIM Coins on any purchase within the KLIM Store. Select how many coins you want to spend during the checkout process, and the discount will be applied. Also, in case you’re wondering… you can use your coins AND apply your exclusive 10 % off 🙂
No, KLIM Coins can only be used on our official KLIM Store.
The KLIM Loyalty Program is currently available in the US, Canada, the United Kingdom and most countries in the European Union. If you are not sure about your country’s eligibility, please write to [email protected].
Our cards are sent within a black envelope included in each product. However, some older products may not have the card yet. Worry not! write us an email to [email protected] indicating your order number (if purchased online) or an invoice/receipt (if purchased in a physical store) and we will help you.
No, unfortunately the KLIM Coins are not yet recognized as an official currency and cannot be exchanged for regular currency. They can only be redeemed for products purchased in the KLIM Store or used on other specific promotions.
Yes, unused points will expire 365 days after they were added to your account. We will send you a reminder 2 weeks before they expire.
Absolutely not, signing up and enjoying the benefits of this program is and will be completely free.
Yes. We will be sad to see you go but you can cancel your subscription to the Loyalty Program here to stop receiving emails about the program. And don’t worry, we will keep your points safe so you don’t lose them in case you decide to return.
Of course! Send us an email to [email protected] with your query and we will assist you.