I will look for your, I will find you, and I will read the manual for you.Thibaud Pinard
Juan Carlos, the lucky buyer of a KLIM Cool + cooler, was faced with a serious problem when he received his order.
Despite all its qualities, the divine cooler only had a paper manual: Juan Carlos being blind, this did not help him much…
The digital manual available online was also in image format: because of this, it was not possible for him to “read” it with his screen reader (although this one was designed by Wayne Enterprises).
The situation seemed desperate, which led him to contact our agents. When he explained them the problem he was having, Luis took matters into his own hands right away.
Every second counted, since meanwhile, Juan Carlos’ computer could not enjoy the sublime benefits of the KLIM Cool + (*the author is totally objective regarding the performances of the product).
The same day, carrying all the product documentation, Luis went to a famous recording studio to produce a detailed audio guide for Juan Carlos.
Assisted by the best sound engineers in the country, seasoned technicians and the Dalai Lama, he managed to complete his work in precisely six hours, thirty-five minutes and thirteen seconds (with a twenty-minute coffee break).
The final recording explained the way the product worked, along with a commentary on the contents of the package, the accessories and the materials used, with background music and relaxing sounds: a genuine dedicated documentary worthy of Arte’s channel!
Juan Carlos was able to get his device working like a charm, and touched by Luis’ dedication, sent him a very warm virtual hug.
To quote a famous line: “Come as you are”; at KLIM, we will always find a solution for you.