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Remote Brand and Operations Manager

ABOUT KLIM TECHNOLOGIES

KLIM was founded in 2015 from a $521 investment. We sell across multiple categories, with a general focus on customer electronics. Since then we have grown very quickly with a focus on operational excellence, customer-centric product development and exceptional customer service.

The company is 35-people strong, with an office and warehouse in Shenzhen and an otherwise fully distributed team.

ABOUT THE ROLE

We are looking to expand our team of operation managers to manage the growing product portfolio. At KLIM, we firmly believe that details are everything and place a high importance on operational excellence. 

In most companies everyone is running around extinguishing fires of their own making and applying superficial band-aids to problems, and they are often celebrated for it. We make an effort to approach problems differently, investigate their root causes, and implement long-term solutions.

By joining us as a Brand and Operations Manager  you will:

  • Decide the price and marketing strategy at a product level keeping customer interests in mind. 
  • Analyse product performance frequently and arrive at logical conclusions.
  • Constantly course correct in response to the market. Speed is key.
  • Ensure that all products are in compliance with all applicable marketplace regulations
  • Coordinate with the production and logistics teams to ensure that sufficient inventories are available to meet sales targets.
  • Communicate your decisions clearly to the team. 
  • Strive to be the most authoritative expert for your portfolio. 

You will report to the COO and join the Operations Department. You will also work in close collaboration with the Production and Graphic Design teams so that you can implement the best strategies for your portfolio successfully. In addition to managing your portfolio, the goal is that you can progressively grow your skill, productivity and responsibilities.

ABOUT YOU

This job will be a right fit for you if you:

  • have a good understanding of operations
  • are detail oriented -> you should be able to come up with sales strategies based on facts and solid research.
  • are able to think logically and take into account how decisions may affect product performance, costs, and any other relevant factors.
  • are able to identify problems, brainstorm and then present a clear plan of action
  • learn fast and always have a positive energy towards new challenges
  • are persistent -> constantly evaluate situations and think critically to find solutions
  • are able to work collaboratively in a group and have an innate willingness to dig in and contribute
  • are able to prioritise tasks and plan your time well in a fast-paced environment

PROS AND CONS

We want to be very honest about the pros and cons of working with us, as it would be a waste for both parties otherwise.

Pro Con
Fully remote You live where you want and create your own schedule If you are very extroverted and derive your energy from working in physical proximity to others this job is not for you
High level of autonomy You will be given the opportunity to fully use your brain, and be both the architect and the builder You will largely be left to figure things out for yourself, if you are uncomfortable with ambiguity it may not be for you
High expectations You will be challenged and grow very quickly, it will be stimulating and energizing If you react badly to pressure it may not be for you

WHAT DOES THE FULL HIRING PROCESS LOOK LIKE?

We fully believe in transparency. Here is how the hiring process looks, so you know all the details before you apply. We’ll contact you at each step of the process to let you know how it’s going 🙂

  1. Questionnaire
  2. HR interview
  3. Technical interview + paid test job (yes, it’s a test but it’s still work and should be compensated)
  4. CEO interview
  5. Job offer – Welcome to KLIM!

*Note: this process may be slightly varied depending on the position.

AND ABOUT THE CONDITIONS?

Location

Remote. Due to time zone differences with the rest of the team, we are only accepting candidates working in Europe, Africa, Asia and Oceania.

Compensation

  • 2200 € & up based on profile
  • 20 days of paid holiday, and there is a paternity and maternity leave scheme in place.
  • Pay-rise policy: 1 every 6 months (up to 5% at each pay rise).
  • A yearly bonus based on the company’s performance.
  • A discretionary yearly budget of 1500 euros to cover your IT expenses and gift your friends and family.
  • A set-up of KLIM products

Working Hours

You can expect a 40-hour weekly workload.

Bonus

Once a year there will be a company retreat, most likely on a southeast Asian island or in Europe, and all expenses (accommodation, flights, activities, etc.) will be paid for.

If you are interested in applying please fill in this questionnaire. No matter the outcome, you will get a reply.

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