72h to save her Christmas

For her daughter’s Christmas, Rachel wanted to get her a KLIM Esports chair (an excellent choice).

Alas, unfortunately, at the moment she placed the order, the last unit of the pink model she wanted had been sold…

Not to mention that her daughter had insisted on this particular color and model: if she were to get her a different type or color chair, it would be highly likely to disappoint her 😔

Rachel was reluctant to cancel her order or pick a different color, but time was running out and increased the risk that the delivery would be too late…

Should I cancel, or?…

The situation looked hopeless and would probably have remained so if not for the cleverness of Hugo and Lilly, our super Spares Master.

Fortunately, Lilly had the main parts of a pink KLIM Esports at home (back, seat and cushions).
Thus, Hugo had a blue chair sent to Rachel so that she could receive the other parts of the chair (gas piston, wheels, star base…).

Lilly personally made the trip to Rachel’s home with the pieces of the pink model.

The pieces were delivered – just in time – to be assembled into a pink chair that her daughter had wanted so much, all thanks to them!

Lilly was also surprised to receive a bottle of Crémant from Rachel and homemade bredele as a token of her gratitude!

No doubt Rachel and her family had a wonderful Christmas 😉

On the other hand, for every victory there is a price…

While unloading the parts, Lilly was hit in the head by a pigeon dropping in a dive-bombing assault.*

Surveillance photo of the suspect

That’s why Lilly always wears a KLIM cap when she makes her deliveries.

*true fact